Privacy Policy for Saddletalk

Effective Date: 15/03/2026

Welcome to Saddletalk ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Saddletalk, a mobile application designed to facilitate live communication between riders and trainers during horseback riding sessions.

By using the Saddletalk app, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and protect our Services:

A. Information You Provide to Us

Account Information: When you create an account, we collect your email address, password, and basic profile information necessary to authenticate and manage your identity.
Communication Data: The core purpose of Saddletalk is to enable real-time audio communication. We process your real-time audio streams during active sessions.
Transcriptions and Summaries: We may record, transcribe, and summarize your conversations (e.g., lessons, instructions, action points) to provide post-ride insights and session logs within the app.

B. Device and Usage Data

Device Information: We may collect specific information about your device, such as your operating system (iOS/Android) and device identifiers, to ensure the app functions correctly across different hardware.
Permissions: The app requires access to your device's microphone to function. You will be prompted to grant this permission explicitly within your device settings.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain the core functionality of Saddletalk (live audio communication).
To generate and store text-based transcriptions, summaries, and action points of your riding sessions for your personal review.
To manage your account, authenticate users, and provide customer support (such as password reset functionality).

3. Third-Party Services We Use

Saddletalk relies on trusted third-party service providers to safely operate and scale our application. These services only access your data to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose:

Supabase: We use Supabase for our backend database, secure data storage, and user authentication (managing your login credentials and account data securely).
GetStream: We use GetStream's infrastructure to power our real-time audio calls and real-time audio processing.

4. Data Retention and Deletion

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested).

Account Deletion: You have the right to request the deletion of your account and associated data.

When an account is scheduled for deletion, we will permanently remove your user information from our authentication systems (Supabase), our communication provider (GetStream), and delete or anonymize your participation in stored conversations in accordance with our retention schedules.

5. Security of Your Information

We use industry-standard administrative, technical, and physical security measures to help protect your personal information (such as encrypted data transfers and secure authentication tokens). While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Saddletalk Support
yannick@digital-stirrup.com
saddletalk.app

Disclaimer: This Privacy Policy was generated as a foundational template. It is highly recommended to have it reviewed by legal counsel to ensure it meets all specific local formatting and regulatory requirements (such as GDPR, CCPA, or App Store / Google Play guidelines).